At Lustre, we strive to provide you with the best products and services possible. However, due to the nature of our business, we regret to inform you that we do not offer refunds or exchanges on any purchases made through our website.

Please ensure that you carefully review your order before completing your purchase. Once your order has been confirmed and payment has been processed, it cannot be changed or cancelled.

In the rare event that you receive a defective or damaged product, please contact our customer service team within 3 days of receiving your order. We will do our best to resolve the issue promptly.

Thank you for your understanding.

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